Get in Touch With Us
Got a question about one of the sites we review, spotted something that needs updating, or want to flag a concern about how we cover crypto gambling? This page explains how to get in touch and what kind of messages we're able to help with.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a real person will read your message — we don't rely on automated replies to stand in for an actual response. Let us know upfront what your message relates to (a specific casino, a factual correction, a general question) so we can route it to the right person and reply faster. We aim to respond within a couple of working days, though it can take a little longer during busy periods.
What We Can Help With
- Review and ranking questions — If you want to know why a site like BetPanda, CoinCasino or another operator is ranked where it is, or how our editorial ratings work, ask away.
- Corrections — Bonus terms, licensing details and supported coins change over time. If you've noticed something on the site that looks out of date, we want to hear it and will check it against current facts before updating anything.
- Coverage suggestions — If there's a coin, a payment method, or a topic around anonymous and no-KYC play you think we should cover in more depth, let us know.
- Responsible gambling concerns — If you're worried about your own play or someone else's, tell us and we'll point you toward support resources. We'd also rather hear this than have it go unaddressed.
- General enquiries — Anything else about the site, how it's put together, or how we cover offshore crypto casinos for US players is fair game.
What We Can't Do
We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands we cover. We can't process deposits or withdrawals, resolve account disputes, verify your identity with a casino, or advise on individual tax situations. For account issues, deposit or withdrawal problems, or KYC questions specific to a site, you'll need to contact that operator's own support team directly — we're not able to act on your behalf or override their processes.
Similarly, we can't provide legal or tax advice. If you have questions about the legality of crypto gambling in your state, or how gambling winnings and crypto gains are taxed, please consult a qualified legal or tax professional. We can only offer general, factual information about the offshore, unregulated nature of crypto casinos serving US players.
A Note on Accuracy
We work to keep our reviews of crypto casinos, bonus terms, supported coins, and licensing information current, and reader feedback is part of how we catch things that slip. If something we've published seems wrong, outdated, or misleading in any way, tell us specifically what and where — a link or a screenshot helps us check it quickly.
All content on this site is for readers aged 18 and over, or 21 and over where a site or state requires it. Nothing here is an invitation to gamble beyond what you can afford to lose, and crypto casinos operating offshore may not offer the same player protections as state-regulated operators. If gambling is becoming a problem for you or someone you know, contact the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific casino's bonus terms or withdrawal limits, check that operator's own terms page first — we summarize offers but the casino's terms are the final word.
- If you're asking about legality in your state, have your state name ready so we can point you to relevant general information.
- If you're reporting an error, include the page and the detail you think is wrong so we can verify it against current sources.
We appreciate you taking the time to reach out, and we read every message that comes in.