The tech explosion has given us many new terms, and white glove delivery is a term that involves every aspect of a complex technical relocation project. The term ‘white glove’ means the equipment is handled by professionals, eliminating the risk of damage due to clumsy handling, and the project is overseen by a manager who liaises the various people who are working on the project.
White glove delivery would include all of the following:
- The dismantling and packing of technical equipment, ready for transportation.
- The loading and transporting of technical equipment.
- The final mile delivery, which involves moving the equipment into a precise location within a structure, having to negotiate various obstacles.
- The positioning and setting up of the technical equipment at the new venue.
- The testing and staff training for the new technical equipment.
White Glove Collection
It might be that you are removing a system, or relocating it to another facility, and the white glove collection would be responsible for removing the system and either reinstalling it somewhere else, or disposing of it, whichever is required by the client. Specialist transport would be used, plus all the technicians are fully conversant with the product, and are maker approved to handle the equipment. If you are based in the UK, Rhenus High Tech Ltd are the people to talk to, as they have been in the industry for 35 years and have a great reputation for quality work.
White Glove Re-Installation
If, for example, you had a very big data centre and are planning to expand to a larger venue, the white glove provider has you covered. They would remove the server system and transport it to the new centre, where they would assemble the framework and configure the system, ready for testing, plus they can train your staff on how to use the equipment, as the technicians are fully qualified and have extensive knowledge of the product.
High Value Warehousing
If you have a some very expensive equipment that you need safely stored, the white glove provider would be able to help. If the equipment required a specific environment, with strict temperature control, this can be done, and the equipment would be securely stored until you are ready to use it.
High Tech Project Management
This is often a service that is required by major corporations, and whatever the project, the white glove provider would have a solution, with access for many industry-specific technicians who are experienced with the equipment and its uses.
If you would like to source a high-tech logistics provider with white glove capabilities, start with a Google search, which should take you to the leading UK and Europe white glove service provider. Their comprehensive service would commence with an introductory meeting, when they are able to determine the exact nature of the project, then they would compile a project proposal, when they will outline the various aspects of the project, and should the client be in agreement, the planning can commence.