Driving for Uber is a great way to make money. Some people manage to make a full-time income driving people around the city. Others struggle to make it work. Dedication has a lot to do with it, but that isn’t all that goes into becoming a successful driver.
People read reviews about their Uber drivers online, and if you get bad reviews because you don’t offer a comfortable experience in your car, you aren’t likely to pick up very many passengers.
Fortunately, it’s a pretty easy thing to fix. You just have to try these four tips.
Keep It Clean
No one wants to hop in a dirty, half broken down car at the end of the night. One of the best ways to make your passengers feel more comfortable is to make sure your car looks awesome. Start by keeping the interior and exterior of your car clean:
- Plan weekly car washes
- Clean the headlights if they’re foggy
- Clean the floors and the seats after every shift
- Keep any personal belongings or accessories at home or in the trunk
A car freshener can really help too, but avoid overly strong air fresheners that are very abrasive.
Choose the Music Wisely
Many people like to rock out while they’re in the car. Although this may be okay if you’re just driving your friends or family around town, it’s not a good idea to blast heavy metal or offensive rap music while your passengers are in the car.
Instead, ask them if they have a preference. Or, you can opt to leave the radio tuned into an inoffensive station like oldies, soft rock, or classic rock.
Know How to Get There
Uber offers navigation to its drivers, but it’s not a good idea to rely on it exclusively. Instead, be open with your passengers.
Some passengers will have a preferred route they’d like you to follow. Others would prefer to get in the car and have you take care of the rest. Ask them when they enter the car if there’s a route they would like you to follow. If not, use the GPS to find the fastest way there.
Offer the basics
If you treat your riders like true customers, you’ll get better reviews and boost your business. One of the best ways to do this is to offer the basics.
Keep small water bottles and bags of peanuts in the car. Sick bags are a good idea if you’re driving late at night. Magazines in the pockets behind the front seats are a good touch too.
Small details like this will make your riders feel even more comfortable in your vehicle.
If you’re driving for Uber, you would do well to treat it like a business, which means going above and beyond to treat your customers right. With these tips, you can create a comfortable atmosphere for your passengers that will result in better review for you online.